Privacy policy.

Who we are

This website, castlstudio.com, is run by Castl Studio LLC, a marketing studio based in Wisconsin. “We,” “us,” and “CASTL STUDIO” mean Castl Studio LLC. This policy covers this website and the messages you send us through it. It doesn’t cover websites we build for clients, which have their own policies.

What we collect

• What you send us. When you use the contact form, we receive your name, business name, email, and what you need. If you choose to, you can also add a phone number, a website or Instagram link, and a message. We also receive anything you send by email or phone.
• Basic technical data. Like most websites, our hosting provider automatically records technical details when you visit: your IP address, browser and device type, the pages you request, and the time. We use this to keep the site secure and working.

We don’t ask for payment details, passwords, or sensitive personal information through this website.

Cookies and analytics

This website doesn’t use advertising cookies or tracking pixels, and it doesn’t currently use analytics cookies. If we add analytics, such as Google Analytics, to understand which pages are useful, we’ll update this policy first and explain what is collected and how to opt out.

How we use it

• To reply to your inquiry and prepare your free Growth Snapshot or proposal.
• To provide services you hire us for and stay in touch about that work.
• To keep the website secure, prevent spam, and fix problems.
• To meet legal, tax, and accounting obligations.

We won’t add you to a newsletter or marketing list unless you ask to join.

Who we share it with

We don’t sell or rent your personal information. We share it only with service providers that help us run the business, and only as much as they need for that purpose:

• Website hosting and form storage: Cloudflare, Inc.
• Email: our email provider, which delivers and stores our messages.
• Animation code: this site loads its animation library from jsDelivr, a public content network, which receives the basic technical data your browser sends when it requests a file.

We may also disclose information when the law requires it, to protect our rights or someone’s safety, or as part of selling or reorganizing the business.

How long we keep it

If you don’t become a client, we delete inquiry details within 24 months of our last contact. Client records are kept for as long as we work together, plus as long as tax and business record rules require. Hosting providers keep technical logs for a short time under their own policies.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Email [email protected] and we’ll reply within 30 days. We may need to confirm your identity first, and we may keep records the law requires us to keep.

Security

The site is served only over HTTPS, and access to inquiries is limited to the people who handle them. No method of storing or sending information online is perfectly secure, so please don’t send passwords or financial details through the form.

Children

This website is for businesses and isn’t directed to children under 13. We don’t knowingly collect their information. If you believe a child has sent us information, contact us and we’ll delete it.

Changes

If we change this policy, we’ll post the new version here with a new effective date. Significant changes will be noted at the top of this page.

Contact

Castl Studio LLC
Wisconsin, United States
[email protected]
(608) 367-3410